SHIPPING: Once your order is confirmed, it is then prepared and processed to ship within 24-48hrs and no latter than 72hrs depending on our incoming & weekend orders. UPS orders are subject to 48hrs due to their earlier pickup times. Occasionally orders may take up to 72hrs to ship when incoming orders exceed certain thresholds that overwhelms our packers due to weekend orders.
WHEELS & TIRES: It is always best to call ahead to verify stock. Tires & Wheels leave different warehouses depending on your location. If you have any questions, please call Customer Service at (260)202-0016 Tire sizes vary by ride, please check your current tire and wheel sizes before placing the order.
RETURNS: Returns are accepted from the time your items arrived at your doorstep via tracking in Un-Used / unpackaged “New Condition”. Shipping charges are unfortunately not refunded unless otherwise authorized. We may allow returns past 14 days up to no latter than 30 days with a 20% Restocking fee and is based upon approval first. No returns are permitted past the 30 day period.
Tires, Wheels, Plows, Winches, Cab Heaters, Windshields & enclosures are subject to a 25% Restock Fee that is required by Motoalliance and other supplied distributors.
However If you are having problems, such as installation, We do offer 100% support with every purchase! This means even if we have to setup an appointment to video call you, we will work with you & solve your installation issues! Thats how dedicated we are to serving you!